Shipping and Delivery
Shipping & Delivery
Thank you for choosing our premium WordPress templates! We are committed to providing you with a smooth and efficient delivery process. Here’s everything you need to know about how we handle shipping and delivery for our digital products:
1. Instant Digital Delivery
Since all of our products are digital (WordPress templates), there is no physical shipping required. Once your purchase is complete, you will gain instant access to download the template directly from our website.
2. How to Access Your Templates
After your order is processed, you will receive an email with a download link to your purchased template(s). Simply click the link to begin your download. You can also log in to your account on our website and access your purchased templates from the “My Downloads” section.
3. Download Limits
You will have unlimited access to download your templates, but please note that there may be a limit to the number of times you can download your files within a specific period (usually 10 downloads per file in 30 days). If you run into any issues or need additional downloads, simply reach out to our support team.
4. File Formats
All our templates are delivered in .zip format for easy installation. Make sure to extract the files before uploading them to your WordPress site. In the zip file, you’ll find:
- The theme files
- Documentation
- Any additional plugins (if included in the package)
5. Support for Installation
We provide installation guides for every template to help you set up your WordPress website quickly and easily. If you encounter any issues during installation, our support team is just an email away.
6. Refunds and Cancellations
As our products are digital downloads, we do not offer refunds once the template has been downloaded. If you have any issues with the product or if the template doesn’t meet your expectations, please contact us within 7 days, and we will work with you to resolve the issue.
7. Security
All transactions are processed securely using encrypted payment methods. We take your privacy and security seriously and ensure that your data is protected during the entire purchase process.
8. Questions?
If you have any further questions or need assistance with your purchase, feel free to contact our customer service team at [your support email]. We’re happy to help!